The United State Postal received the highest rating of any government agency by a wide margin despite all the boo birds on the right who say the USPS is outdated. Among all government agencies the postal service was rated in a recent Gallup Poll at 72% approval rating. In the number 2 position at only 58% was the FBI. The only other agencies receiving a 50% rating or higher was the CDC and NASA both at 50% approval. The VA came in last at 29%.
The real plus area for the postal service came from young people in the 18-29 age range which gave the postal service an overall approval rating of 81%. Gallup noted that every single category gave the postal service high marks ranging from 65% of those age 65 and over to the 81% by those in the age group of 18-29.
“The results of the Gallup Poll demonstrate that the Postal Service is, indeed, a national treasure.” APWU National President Mark Dimondstein said. “The USPS won high marks, despite the efforts by the Postmaster General and Board of Governors to dismantle it, degreed service standards, close mail processing plants, and despite ongoing threats to end Saturday mail delivery.” he added.
The survey appears to bode well for an organization that has been battered by bad publicity for quite some time. Despite its difficulties the overall image of the USPS has remained remarkably positive. This reservoir of good will may serve the USPS well as it strives to adapt to the changing world in which electronic communication and commerce are rapidly replacing traditional mailed letters. As the volume of letter has declined, the USPS has evolved to become as much a courier of packages as it is a way to send and receive 1st class mail.
The survey points up that in this day of rapidly advancing e-commerce, the future of the postal service could be very bright. If congress would just lift the onerous yoke it has placed around the service with the requirement to prefund future retirees health benefits 75 years in the future (a requirement no other company or government entity in the world has had placed on them) it would be operating at a $1.4 billion dollar profit for this fiscal year.